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28-Sep-2017 SimPRO

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You gotta dig the No Dig method

Dennis Yarrow began Yarrow Plumbing back in 2003. Before that, he cut his teeth in the plumbing industry working in Papua New Guinea where he learned how to manage a team of 50 (and some other life skills he hadn’t bargained for).

27-Sep-2017 Employment Hero

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4 Tell tale signs that you need a new HR system

These days, managing HR in a growing business is a constant task. As an HR manager, you’re probably overloaded with work and you never seem to get to the bottom of it all.

27-Sep-2017 Unleashed

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Teamwork: A Key Ingredient For A Successful Business

Aside from efficient inventory management, teamwork is an incredibly important component of the ‘successful business’ recipe and if left out, the result can be a real flop.

28-Aug-2017 GoRoster

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Five ways to build a happy team

We have spoken to hundreds of business owners and thousands of their employees over the last twelve years.

28-Aug-2017 GoRoster

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Get ready! The millennials are coming…

Millennials – young people born between the 1980s and early 2000s – make up an increasingly large proportion of drinking-age customers. It’s important that good hospitality businesses understand that.

27-Aug-2017 Employment Hero

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4 tell-tale signs you need an HR manager right now

No one ever starts a business with the intention of spending most of their time tied up in the administrative tasks that come with operating one.

29-Jul-2017 Employment Hero

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4 employee wellness ideas that your employees will love but don’t cost a fortune

The thing is, employee wellbeing and happiness isn’t just about nap rooms, onsite massages, and cafeterias serving healthy food and snacks (though that would be nice!)

29-Jul-2017 GeoOp

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Let’s make it clear – Good mobile staff communication is vital

Many small business owners don’t give a second thought about the need for clear communication.

27-Jul-2017 Employment Hero

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No dedicated hr team? You need these essential hr tools and solutions

Every business owner knows that as soon as you start hiring people, there’s a whole heap of important and must-do HR related tasks and compliance requirements that goes with them.

26-Jun-2017 Employment Hero

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HOW IMPROVING EMPLOYEE ENGAGEMENT CAN BOOST YOUR BOTTOM LINE

Look at a company with a reputation for strong employee engagement and you’ll find a high performing business. We’re not making this up.

26-Jun-2017 Vend

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How to Prevent and Handle Robberies and Theft in Retail

Are you equipped to handle retail theft and robberies? Whether you answered yes or no to that question, keep reading.

26-Jun-2017 GoRoster

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Investing in staff training is an investment in your business

Staff training is one of the best investments you can make for the future success of your business.

26-Jun-2017 Employment Hero

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THE HAPPINESS FACTOR: 6 TACTICS FOR IMPROVING WORKPLACE PRODUCTIVITY

Remember the old (and slightly misogynistic) phrase Happy Wife, Happy Life! ? Well, it turns out there is a workplace equivalent: Happy workers, productive business! (and no – we couldn’t make it rhyme).

25-Jun-2017 SimproGroup

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5 tips for becoming your own boss

The idea of starting your own business and being your own boss has become more popular in recent years.

17-May-2017 EmploymentHero

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Accountants and Advisors at Risk of Accessorial Liability

If you’re an accountant or professional advisor, take heed of a recent decision by the Federal Circuit Court. You may be at risk of accessorial liability for your clients’ breaches of the Fair Work Act.

16-May-2017

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Warning about misleading R&D tax schemes in the wine industry

Are you a grape grower and wine producer or tax advisor who advises grape growers and wine producers on the R&D Tax Incentive?

While most businesses and tax advisors do the right thing, the Australian Taxation Office (ATO) and Department of Industry, Innovation and Science (DIIS) has issued a warning to tax advisors who have been improperly advising businesses on the R&D Tax Incentive.

15-May-2017 EmploymentHero

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4 Legal Minefields to Avoid When Terminating Employment

Firing employees is probably one of the hardest things you’ll ever have to do as a business owner. It’s also one of the most litigious.

15-May-2017 EmploymentHero

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7 Common HR Mistakes Every Business Owner Can Avoid

Running a business is hard and it often feels like there aren’t enough hours in the day to get everything done that you want (or should) do. By the time you pay your bills, invoice customers, return calls, put the final touches on that big proposal, and get the stock order out, the day is over and it’s time to pick up the kids.

11-May-2017 Float

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How Isle Of Skye Candles Reinvested For Growth With Float

The Isle of Skye Candle Company’s first batch of candles was made in a converted croft on the Isle of Skye in 2006, and since then the company has been lighting up across Scotland and the UK.

11-May-2017 simPRO

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When sales and service team up, profits go up

I’ve heard it said that it’s a sales rep’s job to promise the moon to customers, and it’s a service rep’s duty to bring customers back to earth.

17-Apr-2017

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Key management skills to grow your business

Many small business owners start out with a good business idea but little concept of what it takes to manage and grow a business.

The good news is that you can definitely learn and improve your management skills as your business grows.

And while there isn’t a definitive list of skills, the ones we’ve listed below could help you to build your initial vision and develop your business to its full potential.

06-Apr-2017

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Review of TSheets – Employee Time Tracking Software

Struggling to keep on top of employee timesheets? Want to offer employees a simpler way to clock in and out? Keen to track remote workers’ location throughout the day? Eager to make payroll easier? TSheets, a mobile employee tracking software, is here to help.

04-Apr-2017

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Field Service Management – Out from the Shadows

Colour-coded job sheets on clipboards. Customer details stuffed in manila folders. Rooms full of grey filing cabinets overflowing with clip-lock files. Cardboard boxes bursting with service manuals arranged in rough alphabetical order. Handwritten notes, 8am sales meetings in sweaty city offices and well-thumbed street directories in company-car gloveboxes.

07-Mar-2017

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5 Practical Ways to Curb Employee Turnover in Your Café or Restaurant

Staff turnover always seems to be a struggle for businesses in the hospitality industry.
By its nature, working in cafés, restaurants, and even take-away food outlets is a high-stress occupation. Add to this, relatively lower pay rates, long shifts, or erratic schedules, and it’s not surprising that many employees suffer burnout.

07-Mar-2017 goRoster

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Four tips to help minimise disruption caused by employee leave

An efficient, hard-working and friendly team is often the making of a successful hospitality business. So it can be quite disruptive when employees need to take leave.

12-Feb-2017

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Reminder on Zero Hour Contracts

In April 2016 the Government passed the Employment Relations Amendment Act 2016 which saw a number of changes in employment law, including legislating against the use of “Zero-hour” contracts in employment agreements.

12-Feb-2017 Business.gov.au

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Support available for young Australian entrepreneurs

Learn more about the Encouraging Entrepreneurship and self-employment initiative!

Are you a young Australian with a great business idea? If so, our friends at the Department of Employment have launched the Encouraging Entrepreneurship and Self-Employment initiative to help young Australians start and run their own business!

09-Feb-2017

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How to go from self-employed to successful business owner

Seven vehicles on the road. Ten electricians in the field. One business owner working overtime, all the time...

Such was the norm for L&L Electrical, a versatile electrical services company in Campbelltown, Victoria, and proud owner John Libroaperto.

Proud and successful owner he was, yes – but at a hefty cost in a most valuable currency: time.

28-Oct-2016 WorkflowMax

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Boost Employee Productivity: 10 Secrets Your Staff Want Managers to Know

Are you struggling to motivate your employees? Do you constantly chase after them to get their timesheets in on time or wonder why they aren’t more focused or driven? Is absenteeism, poor morale and failure to meet targets a common occurrence?

03-Sep-2016 Ganrid Consultants

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How great do you rate with your customers?

What would you consider to be the holy grail of business? How about clients who automatically return to your business for services or products without giving your competitors a look in? Certainly such client captivity would have to rank right up there among the most sought-after business achievements. After all, Australia’s business marketplace is a highly competitive place. Maintaining strong financial health and performance depends on having a loyal pool of satisfied customers. For this reason, customer satisfaction is a crucial metric is business management and growth.

26-Jun-2016 simPRO

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Empowering your managers to create autonomy

If you’re seeking to achieve business growth and expansion, it’s likely you’ll look to leverage the passion and talent of your employees. This might mean looking to your star performers, and it might mean looking for new hires.

The ultimate outcome here is to create autonomy within your workforce – you’re seeking to create a capability that works as if you were controlling it but with little need for your input. Think about that for a moment.

26-Jun-2016 simPRO

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How to attract, create and keep exceptional employees

Great employees are made up of two foundational elements: enthusiasm and teachability.

The former denotes a passionate individual, while the latter is one who wants to develop and progress, who is hungry to learn, and who evidences the trait of humility.

If you can find an individual with these two traits as well as highly developed skills, then you’re on to a winner. And, even if the skill levels are less than required, their rise to skill mastery will be much faster if they already have these two foundational traits.

26-Jun-2016 Xero

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Ladies Who Launch: successful entrepreneurs (who happen to be women)

Earlier this week, Square and Startup Week 2016 presented Ladies Who Launch: a panel featuring some of Australia’s inspiring business owners – who just happen to be women.

Around 200 of us gathered at 524 Flinders Street to hear from four successful founders: Sarah Hamilton ofBellabox, Simone Clark of Butterbing Cookie Sandwiches, Sheryl Thai of Cupcake Central + the League of Extraordinary Women, and Jacqui Bull of Sidekicker.

The panel was hosted Josh McNicol, Head of Marketing and Communications for Square Australia.

25-Jun-2016 Xero

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What makes your workplace culture fun?

“This is our breakout area. As you can see, we’ve got a pool table, an ironic Space Invaders machine, several broken Apple Macs hanging on the exposed brick wall, craft beer on tap, though I think the keg’s empty… Oh, and that khaki tent in the corner is for meetings. Of course, there’s nobody in here at the moment as we’re all so busy working.”

25-Jun-2016 Xero

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Xero Gravity: Effective communication matters in small biz

You may walk the walk, but can you talk the talk? Public speaking, pitching, talking, listening. Communication is integral to every aspect of business ownership and is a skill that directly impacts success.

29-May-2016 Employment Hero

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Get Ready for the Big Shifts in HR Tech

There are fundamental shifts taking place in HR. In these times of critical skills shortages, everyone has woken up to the fact that employees are the most important company asset. And using the right HR Tech will help you get the best out of them.

29-May-2016 SimPRO

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Using the force to create a positive company culture

It seems, nowadays, that everywhere you look you’ll see something related to ‘culture’ and the benefits of a good company culture — and of course the disadvantages of a bad one. So what is this ‘culture’ I speak of?

29-May-2016 Xero

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Xero In: Building your collaborative A-team

“The people that embrace technology of course are the ones who are going ahead. The ones who see disruption not as disruption but as a challenge to develop new processes and new products.”
– Steve Vamos, non executive director, Telstra and Fletcher Building

29-May-2016 Ento

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How to Spend Less Time Rostering Staff

Staff scheduling is the heartbeat of any SME, and should never be taken on half-heartedly.

25-Apr-2016 Vend

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A Retailer’s Guide to Corporate Social Responsibility: Why Giving Back is Good for Business

Corporate social responsibility (CSR) is becoming an increasingly popular concept in the retail world. More and more merchants are realizing that giving back doesn’t just make the world a better place, it’s also good for business.

25-Apr-2016 goRoster

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Be authentic, and discover what your customers really want

Over the last few years we’ve been able to get a pretty good handle on your biggest pain points as a business.

25-Apr-2016 simPRO

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Why you shouldn’t give up on the ‘slackers’ in your company: 5 ways to re-engage your staff

We’ve all worked with them at some point – the employees or coworkers who are chronically late for work but who are the first ones to head home at the end of the day.

When they’re on the job, they do the minimum that they can get by with without getting fired. Many label them as ‘lazy’ or ‘slackers’ and quickly write them off as a potential layoff candidate.

25-Apr-2016 Xero

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Xero Gravity: How to hire your very first employee

When Fortune tabs you as the #5 Best Workplace in Retail for 2015, you’re on to something good.

This week Xero Gravity host Elizabeth Ü chats with Anthony Bucci, Founder & CEO of online motorcycle retailer RevZilla. Anthony’s passion for hiring the right person is undeniable. He shares his learnings from those first handful of hires made at RevZilla and offers invaluable insight into how to grow your best team.

25-Apr-2016 goRoster

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Following these rostering tips will help drive business efficiency

A robust rostering system is essential in any hospitality or retail business. Ensuring you have the right number of staff rostered on will keep your customers happy, and your wage cost looking great.

29-Mar-2016 goRoster

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Overstaffed or understaffed? Here are the signs

When it comes to building rosters you want to be as accurate as possible when forecasting future staffing requirements. Time again, we’ve seen rosters being created based on instinct and manager experience.

29-Mar-2016 Xero

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Workplace bullies and how not to be one

The issue of bullying at school is well-known and reasonably well understood. But workplace bullying is just as big a problem. In the US, for example, 27% of employees have experienced bullying, and managers are the main cause.
Wherever you find people who are driven, ambitious and strong-willed, there’s potential for bullying. Unfortunately, there’s a good chance that some of the people reading this are workplace bullies.

29-Mar-2016 business.gov.au

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Employee or contractor – do you know the difference?

As an employer, it's important you understand the difference between employees and contractors. You're responsible for getting it right!

29-Mar-2016 Employment Hero

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8 Employee Engagement Trends For 2016

Engaged employees are the secret weapon of successful organisations of any size. If your people are happy, committed and empowered, they’ll stay with your business. Your customers will get a better experience, you spend less on recruitment and re-training, productivity soars and absenteeism plummets.

29-Mar-2016 Xero

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Xero In: Creating and maintaining culture

“We selected our 12 best managers and we psychometrically profiled them. From that profile we were then able to build what we saw was an ideal person that would fit our culture.” - Angus Kennard, non executive director and third generation leader of Kennards Hire.

25-Feb-2016 Unleashed

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The Art of Change Management

Change. It is the one crucial element an organization needs to be able to execute if it wants to remain relevant and profitable in an increasingly dynamic and challenging global economy. It is also the one vital element that generates the greatest amount of resistance, and throws up the largest number of obstacles to success, than any other business necessity.

25-Feb-2016 EmploymentHero

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[Video] Benefits vs Salary. What Employees Say..

25-Feb-2016 EmploymentHero

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10 Goals for the HR Department in 2016

As the saying goes, the definition of insanity is doing the same thing over and over again, but expecting different results. So if 2015 was a busy, challenging or downright insane year, it might be time to re-think a few workplace habits as we tear another page off the calendar and hurtle headfirst into 2016.

24-Jan-2016 Xero

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A manager’s guide to constructive employee performance reviews

Effective and supportive management is a key ingredient in making sure your employees love their jobs. And one of the most important aspects of being a good manager is giving clear feedback to your team members. This is something you should be doing consistently throughout the year. But yearly performance reviews are the perfect opportunity to reflect holistically on what went well and what could use some work. Here are some tips for how to conduct constructive and effective yearly performance reviews.

24-Jan-2016 simPRO

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Building tech-savvy staff

Businesses that boost the technical skills of their employees lift their productivity and profits, as well as improve worker satisfaction. Despite knowing this, most firms still suffer from skill gaps.

A recent survey in the UK found that while most companies accepted the business benefits that would flow from improving their staff’s digital skills, only 14 percent felt their staff training was adequate.

24-Jan-2016 Xero

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Voice of the customer: the human side of business

Surveys are great. They often provide you the down and dirty data needed to develop or validate a hypothesis.

Market research is another fantastic tool. It provides the broad net needed to understand the intricacies of who your target customer is, and what their pain points and needs are.

24-Jan-2016 Xero

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Xero Gravity: How to keep your staff happy and motivated

Does your business have a story? The kind of story that demonstrates your business is committed to upholding its values? This may be key in retaining staff and making them happy.

24-Jan-2016 Xero

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Does your age determine if you’re going to be a successful entrepreneur or not?

What do Elizabeth Holmes, Sara Blakely, Linda Avey and Arianna Huffington have in common? They are all female entrepreneurs who have successfully built billion dollar businesses. But what does differ dramatically is their age.

16-Dec-2015 WorkflowMax

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Customer Love: The True Story

Customers. Without them, you wouldn't be in business. But sometimes they are the sole cause of all our stress and woe. That's especially true during busy times of the year, which for many industries is the leadup to the holiday season.

16-Dec-2015 Employment Hero

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The Top 10 HR Tech Trends To Look Out For In The New Year

Where to in 2016?

16-Dec-2015 Employment Hero

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Why You Should Treat Employees Like Your Best Customers

In a competitive market, customer loyalty is everything. Keep your customers coming back for more and encourage them to become loyal brand advocates, and profitable growth is a given.

25-Nov-2015 Xero

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Global Entrepreneurship Week: Does your business have what it takes?

As a small business owner, you should take any edge you can get when it comes to being successful. You never know what piece of advice is going to be the key to breaking your business wide open.

That’s why we launched our Make or Break? report,which looks into what makes businesses more likely to succeed or fail, in honor of Global Entrepreneurship Week. We want to give you all the information you need to make an informed decision about your business.

Here’s a quick flow chart to help you decide how to take the next steps in your business.

25-Nov-2015 Xero

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This survey shows what women really value in their businesses

In honor of Women’s Entrepreneurship Day, we want to celebrate women who are out there working hard on their businesses. We know starting and running your own business presents new challenges everyday. From getting funding, to keeping on top of your cash flow, to trying to be more productive. Every day it’s something new.

We asked 500 small business owners about how the run their business and the things they think about every day. We found that the women in our survey are constantly hustling for their business. Not only that, they tend to only turn to their accountant during tax times. We know that having a great advisor can be the key to maintaining a healthy business.

Take a look at some of the other findings from our survey:

25-Nov-2015 Xero

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What separates entrepreneurs who succeed from those who fail?

Entrepreneurs will often say you’ve got to fail fast and learn faster if you want to succeed. It’s these learnings which not only make you a better business owner but also increase your chances of establishing a successful business.

25-Nov-2015 business.gov.au

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Refusing to supply another business

As a business owner, you can generally decide who you want to do business with, but in some circumstances you could be breaking the law if you refuse.
Whether you’re a supplier, manufacturer, wholesaler, or distributor, it’s a good idea to understand when refusing to supply is allowed and when it’s against the law.

24-Nov-2015 Employment Innovations

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The ROI of a Healthy Workplace

I bet we can all agree that we don’t need anything else to be stressed out about. Unfortunately, new research shows that being stressed can affect your health.

We’ve known for a long time that stress and health are closely correlated and it’s easy to put one above the other, but now it seems that they are both of equal importance for day-to-day health.

23-Nov-2015 GeoOp

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Keeping your best employees happy … and motivated

You’re a business manager or owner, sitting in a room with 10 employees. Have a good look at them. What do you see? Do they all look like people who are happy and keen to show their talents and make a difference to your bottom line?

Chances are that this is unlikely. Alarmingly, statistics show that six of those 10 aren’t engaged in the business at all and another one, maybe two, are “actively disengaged”. If you’re lucky, two or three of them will understand what you and your business are really trying to achieve.

23-Nov-2015 goRoster

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So, what’s the real reason the Holiday season is considered so difficult for hospitality businesses down under?

With the end of the year nearing, it won’t be long now until most Australian and New Zealand companies begin winding down, planning their summer holidays and organising what they’re going to do over the long break. However, while most people are winding down, hospitality businesses are gearing up for their busiest period of the year.

23-Nov-2015 Employment Hero

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The Power Of Perks

Employers know the importance of keeping their teams engaged. Engaged staff are more motivated. They collaborate more effectively, driving your business to success. Combined with work-life balance, engagement is the path to retention, productivity and, ultimately, competitive advantage.

28-Oct-2015 Vend

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9 Seasonal Staffing Tips to Help You Build a Winning Workforce for the Holidays

Being the busiest shopping season of the year, retail sales during the holiday months can account for as much as 20-40% of a retailer’s annual sales. That’s a lot of revenue–and it takes a lot of additional work to achieve. That’s why the holiday season always brings about a spike in temp hiring.
If you’re one of the many merchants looking to hire seasonal employees in the next few months, it’s high time that you start looking, vetting and training people. Remember, you’re competing with a lot of other retailers for talent these days, so the sooner you get started, the better.

28-Oct-2015 Employment Innovations

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Are Brand and Culture Interchangeable?

Culture is recognised as the ideas, customs, and social behaviour of a society. When it comes to business, it’s importance can carry even more weight. When we think about a business’ culture, we think of the values, behaviours and attributes of your people.

28-Oct-2015 Xero

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Find out what type of entrepreneur you are

Entrepreneurs come in different shapes and sizes. Which type are you?

There’s an old saying attributed to Mark Twain: “History doesn’t repeat itself, but it does rhyme.” That’s certainly true of business. Time and again I’ve read that the most successful entrepreneurs are the ones who left school in their early teens and set up their own businesses.

28-Oct-2015 WorkflowMax

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How to nurture your top talent and keep them for the long haul

You’ve got all this amazing talent, ideas are firing, business is thriving, you wake up every day feeling really lucky to be doing what you do. But one day it all starts to go downhill. People are leaving, HR is in overdrive and unfamiliar faces are springing up left right and center as freelancers start filling in the gaps...

28-Oct-2015 Employment Hero

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The Future of HR is...

What do you think when you think of HR?
Administrative? Transactional? Boring?
Yep, the traditional human resources department hasn’t got the best rep. And for good reason – it’s where the business dots the i’s and crosses the t’s, where policies and processes are fine-tuned. It’s not exactly thrilling stuff.

28-Oct-2015 Xero

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This recruiter, who had never run a business before, shares how he quickly learned to be a boss

At Xero, we use the power of technology to foster innovation, connection and entrepreneurialism. To create beautiful work that makes a difference. This is why, each month, we speak to business leaders within our like-minded community. We want to see how they apply similar values to shape their businesses, and their future.

This month, we speak to Stephen Borg. He’s an experienced executive recruiter who, together with his two business partners, started Miller Leith. The firm aims to turn the recruitment industry on its head. They’re creating a more personal, community-minded and supportive experience for businesses and candidates alike.

Stephen tells us in his words why genuine connections make all the difference, how you can innovate work to be a force for good, and how a value-driven service can transform business challenges.

28-Oct-2015 Vend

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What Every Retailer Needs to Know about Running Multiple Stores

Just like most organizations, the success of a retail business relies on the unity and alignment of three critical elements: people, process, and technology. This is especially true when you’re running several retail locations. With multiple moving parts, stores, and teams, it’s essential that you keep every component in sync to ensure that your business runs smoothly.

28-Oct-2015 goRoster

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Why Counting Your Chickens Before They Hatch Is A Good Idea

“Counting your chickens before they hatch” is an idiom that’s thrown around a lot in day to day conversation. Little do people realise its relevance to business strategy. In a nutshell, it means to ‘plan how you’re going to utilize the good results of something, before those results have actually occurred.’

28-Oct-2015 ASIC's MoneySmart

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Money musts before you die

It might be hard to imagine now but what if something were to happen to you? Would your loved ones be taken care of or would they face a tough financial future?

The greatest gift you can leave your family is having your affairs sorted out before you go.

If you have made plans, do your loved ones know where to find them? Would they know what assets you have, what insurance policies are in place or how to access your superannuation or life insurance?

Here are some simple steps you can take to protect the important people in your life.

28-Oct-2015 Business.gov.au

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Uniforms in your business

If you require your employees to wear a uniform, you may need to pay them a uniform allowance or provide them with a uniform at no cost.

27-Oct-2015 SimPRO

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Put yourself in their shoes

I’m sure you’ve heard the saying many times. But what does it actually mean? How does it really help? Does it help at all?
According to the Wiktionary, to put oneself in someone’s shoes means ‘to try to look at a situation from a different point of view, as if one were the other person. To empathise’.

28-Sep-2015 Employment Innovations

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How Culture Plays a role in Engaging Millenials

If you don’t already work alongside Millennials, the chances are that you will soon. Allianz recently posted that are those born between 1980 and the early 2000s, the eldest Millennials are in the workplace now and by 2025 will make up 75 percent of the global workforce. While they’ve got the numbers in force, it’s easy to find negativity towards hiring Millennials, primarily due to their fickle nature when it comes to job-hopping. A greater understanding about what makes Millennials tick is an easy way to build a culture that’s likely to keep them engaged.

28-Sep-2015 SimPro

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Using the force to create a positive company culture

It seems as though everywhere you look nowadays you’ll see something related to ‘culture’ and the benefits of a good company culture and of course the disadvantages of a bad one.

So what is this ‘culture’ I speak of?

28-Sep-2015 business.gov.au

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Keeping in touch with your customers

Whether you’re running a cafe, a landscaping business or you’re a virtual assistant, repeat customers and positive word of mouth are important to your business’s success. Here are some great ways to make sure your customers remember your business and recommend you to their friends.

28-Sep-2015 Employment Innovations

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How to Prevent Payroll Fraud

Unfortunately, payroll fraud is a reality for many businesses across Australia. The average payroll fraud amount has shot up thanks to some large instances, including the Clive Peeters case when a single employee stole 19 million and a Canberra Catholic Education case which saw a single employee rob the system of 1.2 million.

26-Aug-2015 WorkflowMax

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Do or Do Not - There is No Try: Working with a Business Mentor

When I first started out as a copywriter working for myself, I felt a bit lost. There were so many different directions my career could go, and I wasn’t sure which one to take. I’d never worked for myself before. It was daunting, and I wasn’t sure where to begin to find answers.

26-Aug-2015 Employment Innovations

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A Guide to Social Media in the Workplace

Social media is changing, advancing and evolving, so it’s difficult for employers to know where they stand legally.

26-Aug-2015 Employment Innovations

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Australia knuckles down on Employers who underpay Staff

The Fair Work Ombudsman has been unusually proactive in pursuing underpayment claims in the courts recently. This may have been prompted by several widely reported cases of large supermarket chains mistreating and underpaying their staff. Regardless, this impacts small to medium size employers who may have genuinely underpaid staff due to naivety or a human error and who are now prescribed to the same serious consequences.

26-Aug-2015 Employment Hero

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What Employee Perks Means For Business

It’s no secret that providing employee perks to your staff is a key way to keep motivation and happiness levels high, and to increase productivity across the business. However, for many small to medium size businesses, it can be difficult to compete on a level playing field with large companies. Big corporate players have access to the funds to spend on developing programs at a much higher scale than SMBs can afford.

28-Jul-2015 Vend

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4 Tips for Training Your Staff on How to Use New Technology

Whether in a large corporation or a small retail store, implementing a new piece of software can be a daunting task. One of the largest mistakes an organization can make is overlooking the training investment required with new software.SoftwareInsider recently conducted a survey of potential software buyers and asked what the most important buying factor was when choosing a product. Here were the results:

28-Jul-2015 WorkflowMax

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Out of the Office? What to Monitor For Complete Agency Management

Whether you’re on vacation, attending a conference, or simply working from home, being out of the office can feel stressful.

28-Jul-2015 WorkflowMax

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8 Unexpected Benefits of Business Networking

Have you been told that you should use business networking as a tool to grow your business? You should; it’s an awesome way to expand your brand’s reach and find new clients through referrals, particularly if you’re just getting your business off the ground. But, there is SO much more to be gained from business networking - both professionally and personally - if you put the effort in.

27-Jul-2015 WorkflowMax

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Teamwork Makes the Dream Work: Advancing Collaboration for a Dispersed Workforce

Flexibility and the ability to work from anywhere are increasingly becoming the driving forces behind many career goals. FlexJobs (a leading job search site) has reported a 26% increase in remote jobs advertised from 2013-14. Workers are looking for companies that allow them to set their own schedules, work from home or while travelling, and not stay tied to one company.

27-Jul-2015 Xero

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Do you know yourself as a business owner?

According to Greek mythology, the temple of Apollo at Delphi was inscribed with the words “Gnothi Seauton.” This translates to “Know thyself” – and it’s a useful maxim for business owners today.

23-Jun-2015 Xero

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Happiness is the key to success

What is it that makes us truly successful? Renowned psychologist, best-selling author and happiness guru Dr. Robert Holden believes our definition of success has changed over time.

While many of us were brought up to believe that success will make us happy, Robert says we’re now looking at success differently. “In fact, I think many of us today believe happiness actually increases our chances of success,” he says.

23-Jun-2015 Xero

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Polly LaBarre’s Maverick Manual for Success

As a founding member of the Fast Company magazine team, Polly LaBarre has seen her share of successes—and failures—in the business world. Now the cofounder and director of Management Lab, she helps businesses and entrepreneurs succeed. She starts by asking them a single question: Are you capable of changing as fast as the world is changing?

23-Jun-2015 Employment Hero

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The Top Three Reasons To Switch To Outsourced Payroll

We’re quickly approaching EOFY, the moment that businesses often dread. Time consuming, admin heavy tasks begin to really start to gather momentum, which often means reconciling the entire year’s payroll. However, it shouldn’t be a burden or a time of concern. Instead, it’s an opportunity to draw a line in the sand and begin a new financial year with a clean start to payroll and perhaps a focus on what you’re really in business for.

26-May-2015

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How to understand your customers

In more than 20 years of writing for and about a wide variety of companies, I’ve noticed something important. The businesses that flourish are the ones that truly understand their customers – who they are and what they want.

26-May-2015 WorkflowMAX

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Secret Tips for Agencies to Improve Client Relationships

The beginning of a relationship is always the best. You laugh at each other’s jokes, you look forward to every phone call, and you truly enjoy getting to know one another.

26-May-2015 WorkflowMAX

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5 ways to boost productivity using timesheets

In the past, having honest scales were key to doing good business. Today, for many service-based businesses, our scales are our timesheets. Keeping our timesheets honest is not only good for our customers, but necessary to grow your business.

26-May-2015

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Top tips for hiring recent grads

A popular topic these days is how to hire the perfect candidate for your business. Many industries seem to be suffering from a candidate shortage. When you can’t hire a quality candidate with a lot of experience, the focus quickly turns to hiring people straight out of school. So, how do you identify the diamonds in the rough? How can you give them what they need to grow and turn them into the best they can be?

26-Mar-2015 goRoster

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3 Monetary Basics You Should Continuously Be Reviewing

Do you know who an incredible advocate for hard work was? Mary Poppins.

26-Mar-2015 WorkflowMax

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Make the Right Hire: 3 Tips for Agencies to Consider

Successful agencies are constantly on the hunt to attract and retain top talent through recruiting and networking. But making a hiring decision isn’t easy, and it’s important to hire the right person—the first time around.

24-Feb-2015 Xero

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10 steps to perfect small business payroll in 2015

This is a good time of year to review various parts of your business. Payroll is sometimes neglected in reviews, yet it's an important topic. So here's how to make payroll work perfectly for you this year.

24-Feb-2015 goRoster

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3 Ways To Overcome The Management Blues

Often it’s easy to get stuck in a rut. You begin to doubt yourself and your ability to perform your job at a level that you see fit. But you know what? It’s okay.

24-Feb-2015 WorkflowMax

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5 Interview Questions to Find the Right Hire

We all know the colleagues we love working with every day. They usually have a few common characteristics, including…

24-Feb-2015 goRoster

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Change Management: How To Help Employees Cope With Change At Work

No industry is exempt from change. Change is inevitable. It affects everyone within a business, from the CEO and director through to front line employees. It’s important to keep in mind the implications of change that can occur if it isn’t managed appropriately.

24-Feb-2015 Xero

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Kitchen table entrepreneurs – turning your hobby into a business

From cupcake-crazy home bakers to fitness addicts and artistic dreamers, more and more entrepreneurial Britons are turning passions and pastimes into money-making enterprises. In fact, latest studies show there are 600,000 more micro businesses in the UK today than there were during the onset of the financial crisis in 2008*.

14-Jan-2015 Employment Hero

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10 reasons HR Needs To Think Like Marketing

No matter what products or services they produce, businesses need two essential things to succeed: employees and customers.

14-Jan-2015 Employment Hero

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Always On and Agile: The Growth of Social Recruitment

In the race to attract the best staff, and always have a talent pool ready to fill any immediate gaps at short notice, more employers are turning to non-traditional recruitment channels, using social media.

14-Jan-2015 Vend

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5 Key Ingredients of a Winning Loyalty Program

Retailers and consumers alike are huge fans of loyalty programs, and for good reason. For merchants, loyalty programs drive repeat spending and encourage customers who buy once to return again and again.

14-Jan-2015 Duncan Cotterill

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Health and safety in the white collar workplace

The Government’s campaign for health and safety reform has made it clear that there is an increased focus on high risk industries such as forestry, agriculture, manufacturing and construction.

03-Nov-2014 goRoster

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Top 10 Tips For Happy Employees

The level of employee retention within a business is always a good testament to the management team.