GST could be taking a ride up in that great glass elevator leading to a tax hike. A 15 per cent GST increase is on the table for Australia. While the Government has remained coy calling the possible GST rise ‘speculative’ this is none the less, this option has certainly not been dismissed.
Ho ho ho. Christmas is just eight weeks away and the right sales planning could have you laughing all the way to the bank. Smart marketing has never been more important than over the silly season. If you are like many small businesses, Christmas sales may account for a major chunk of your annual sales tally. So how prepared are you to capitalise on the Christmas sales rush? Here are some handy tips to help you steal a march on your competitors and lay out a blueprint for a very merry Christmas season:
We wish you a Merry Christmas and a happy new year – one with reduced Fringe Benefits Tax (FBT). At Ganrid, we find that FBT draws plenty of questions all year around. By far the most common question we are asked though, is what FBT strategies achieve the highest possible savings. As 2016 fast approaches, now is a great time to look at reducing your business’ FBT to kick off a prosperous new year.
Medicare may be about to set you reaching deeper into your pockets. Are you up for the Medicare Levy Surcharge? This surcharge is additional to the ‘garden variety’ Medicare Levy paid by all eligible Australian tax payers. You will need to cough up the extra dough if you are:
Inaccurate estimations can cause drawbacks in the process of important projects. An electrical contractor who ends up buying more materials than is truly needed, for example, might waste a lot of money. And, inversely, an electrical contractor who purchases less than the job requires might miss lower prices offered by wholesale arrangements, and waste time procuring all the necessary items for the completion of the project.
Being the busiest shopping season of the year, retail sales during the holiday months can account for as much as 20-40% of a retailer’s annual sales. That’s a lot of revenue–and it takes a lot of additional work to achieve. That’s why the holiday season always brings about a spike in temp hiring.
If you’re one of the many merchants looking to hire seasonal employees in the next few months, it’s high time that you start looking, vetting and training people. Remember, you’re competing with a lot of other retailers for talent these days, so the sooner you get started, the better.
Culture is recognised as the ideas, customs, and social behaviour of a society. When it comes to business, it’s importance can carry even more weight. When we think about a business’ culture, we think of the values, behaviours and attributes of your people.
Entrepreneurs come in different shapes and sizes. Which type are you?
There’s an old saying attributed to Mark Twain: “History doesn’t repeat itself, but it does rhyme.” That’s certainly true of business. Time and again I’ve read that the most successful entrepreneurs are the ones who left school in their early teens and set up their own businesses.
You’ve got all this amazing talent, ideas are firing, business is thriving, you wake up every day feeling really lucky to be doing what you do. But one day it all starts to go downhill. People are leaving, HR is in overdrive and unfamiliar faces are springing up left right and center as freelancers start filling in the gaps...
What do you think when you think of HR?
Administrative? Transactional? Boring?
Yep, the traditional human resources department hasn’t got the best rep. And for good reason – it’s where the business dots the i’s and crosses the t’s, where policies and processes are fine-tuned. It’s not exactly thrilling stuff.
Inventory is considered to be one of the most important assets of a business. Its management needs to be proactive, accurate and efficient. Whilst holding either too much or too little inventory places a burden on both productivity and profitability, it is still essential for most businesses to hold a sufficient quantity of inventory at all times.
We’ve all heard the phrase, a picture is worth a thousand words. We believe, when advising your clients on their businesses, graphs and charts have the same impact on numbers. Graphs and charts condense large amounts of information into easy to understandable formats that can clearly and effectively communicated. With approximately 65% of people being mainly visual learners, meaning they easily pick up information with their eyes and prefer to be taught something by seeing it in a graphical manner. This is especially relevant when there is a lot of data and complex material to understand. Delivering information that’s pertinent to their business and in a visual way gives your client the greatest chance of understanding, implementing and valuing your advice.
One of the benefits of having a modern inventory management system is that it aids business decision-making. Central to this is the comprehensive real-time data that can be analyzed with this software. Managers, factory staff, and retail staff alike will benefit from relevant information that concerns their particular role in the business. This article will discuss how inventory management software can help decision-makers in different areas of a business.
I don’t know about you, but I really love it when a customer takes the time to give feedback about the service my team has provided them, whether it’s good or bad.
Positive feedback may be the most pleasant to receive, but it’s actually the negative feedback that brings the most important benefits. Negative feedback provides valuable insight into where the team is falling short, and pinpoints the specific areas that need to be improved.
At Xero, we use the power of technology to foster innovation, connection and entrepreneurialism. To create beautiful work that makes a difference. This is why, each month, we speak to business leaders within our like-minded community. We want to see how they apply similar values to shape their businesses, and their future.
This month, we speak to Stephen Borg. He’s an experienced executive recruiter who, together with his two business partners, started Miller Leith. The firm aims to turn the recruitment industry on its head. They’re creating a more personal, community-minded and supportive experience for businesses and candidates alike.
Stephen tells us in his words why genuine connections make all the difference, how you can innovate work to be a force for good, and how a value-driven service can transform business challenges.
Just like most organizations, the success of a retail business relies on the unity and alignment of three critical elements: people, process, and technology. This is especially true when you’re running several retail locations. With multiple moving parts, stores, and teams, it’s essential that you keep every component in sync to ensure that your business runs smoothly.
“Counting your chickens before they hatch” is an idiom that’s thrown around a lot in day to day conversation. Little do people realise its relevance to business strategy. In a nutshell, it means to ‘plan how you’re going to utilize the good results of something, before those results have actually occurred.’
For business owners, upgrading or changing software systems is usually an opportunity to upgrade or change the business itself. A chance to try something different, make things easier or more efficient, or give a fresh interface for employees. However, if not implemented carefully, such changes can turn into costly, time-consuming nightmares, due to the various difficulties involved. For this reason, change management is a critical step when implementing any new software in a business.
Technology is flipping the way small businesses deal with the world. Everything from automation to new ways of financing your operations, are all transforming the sector.
Here’s what small business owners can learn from the big tech news events this month.
It might be hard to imagine now but what if something were to happen to you? Would your loved ones be taken care of or would they face a tough financial future?
The greatest gift you can leave your family is having your affairs sorted out before you go.
If you have made plans, do your loved ones know where to find them? Would they know what assets you have, what insurance policies are in place or how to access your superannuation or life insurance?
Here are some simple steps you can take to protect the important people in your life.
If you require your employees to wear a uniform, you may need to pay them a uniform allowance or provide them with a uniform at no cost.
Australian entrepreneurs face many of the same obstacles as their counterparts around the world, with one unique addition: our deep-seated, psychological fear of failure. It is a cultural issue I have had to face personally in recent months, and one we must face collectively as a nation if we are to build an environment where innovation and disruption can thrive.
To help make sure your business is prepared for the conditions this summer, it’s important to take the time to plan what you would do in an emergency situation or during a natural disaster.
You need to cancel your ABN after you’ve sold or closed your business.
Yesterday we sent an email advising recipients they may need to change their Xero password. This email was originally intended for active users in Australia. However, it was distributed more widely. We apologize for any inconvenience or confusion, though this is a useful and timely reminder to change your passwords frequently.
Customer retention is the most important form of marketing. These are people who have already engaged with your business and their return depends on the quality of your products and the standard of your service. A loyalty program offers added value and a tangible reason to shop with your company again.
I used to think that LinkedIn was just a networking tool to keep in touch with business contacts, associates, colleagues etc. But all of this changed recently, when I came across an entrepreneur called Alex Pirouz.
I had the opportunity recently to meet with Nicole Crump the owner of Tactix Marketing. We were both speaking at a seminar for a client in the sales technology field. I discovered that Nicole spends a good amount of time showing SME’s how to put together an effective marketing plan. So I invited her to share some ideas on how to do this.
I’m sure you’ve heard the saying many times. But what does it actually mean? How does it really help? Does it help at all?
According to the Wiktionary, to put oneself in someone’s shoes means ‘to try to look at a situation from a different point of view, as if one were the other person. To empathise’.
This month we complete our refresher course on budgeting and forecasting. These are multi-faceted disciplines and company directors must skillfully poise cost-efficient operating outlay with continual business growth and health. Here budget and cashflow forecasts become crucial business disciplines. This month, we cover two aspects of company budget and cashflow management that are common to almost every business: labour budget and profitability forecasting.
Great opportunities to grow your business are actually all around you.
Whenever a new business starts, it tries to consolidate by focusing on its native region, a market it is familiar with. It is a natural instinct to make the most of one’s home advantage. But sooner or later a moment comes when we realize that there is a need to move out of one’s comfort zone and explore other territories in search of growth. While it is a delicate task and the specifics will vary from case to case, let us list out a few basic strategies that should help you get started.
As a service business, you don’t usually need product photographs for a catalogue or online shop, but what you will need is a great photo of yourself. Images on your website help make you more approachable and real, and if you’re going to do anything online, you need a decent headshot to accompany your profile. From your website about page to your social media profiles and any article ever written about you by any publication, ever, you’re going to need a decent picture to use … and a selfie taken with your camera phone just isn’t going to cut it.
Having well structured and timed invoices is essential to getting your invoices paid (and paid on time).
Running a business is a high stakes game, afterall it’s your livelihood… it’s you that has to pay the mortgage / rent and put food on the table. Getting invoices paid on time (or at all) is an ongoing challenge for many small businesses, especially in services where you’re often doing the work prior to getting paid.
Fortunately there’s a bunch of measures you can put in place to defend yourself from sharks, flakey customers and downright back luck. So we’ve put together a handy infographic that you can print out and keep nearby to remind you to stack the odds in your favour when it comes to getting paid. Enjoy!
If you don’t already work alongside Millennials, the chances are that you will soon. Allianz recently posted that are those born between 1980 and the early 2000s, the eldest Millennials are in the workplace now and by 2025 will make up 75 percent of the global workforce. While they’ve got the numbers in force, it’s easy to find negativity towards hiring Millennials, primarily due to their fickle nature when it comes to job-hopping. A greater understanding about what makes Millennials tick is an easy way to build a culture that’s likely to keep them engaged.
If you added up all the time people waste in bad meetings every day worldwide, the cost would probably equate to the annual GDP of a small country. Long unproductive and poorly run meetings cost both time and money.
It seems as though everywhere you look nowadays you’ll see something related to ‘culture’ and the benefits of a good company culture and of course the disadvantages of a bad one.
So what is this ‘culture’ I speak of?
Time Management is one of those skills many of us struggle with. As business owners, managers and leaders, you wear many hats. Now, hats are awesome. I love hats. I just returned from Peru with a hat that bears a striking resemblance to the one Indiana Jones wears … but that doesn’t mean I want to be juggling all my hats at the same time.
“The best things in life are free
But you can keep them for the birds and bees
Now give me money.”
The Beatles weren’t singing about employee motivation when they recorded Money (That’s What All I Want) in 1963. But it’s fair to say that money has always been seen as a key to workplace harmony.
More than seventy percent of change projects or initiatives within an organisation fail – why? Typically organisations are not taking a consistent or holistic approach to change management, nor are they engaging their workforces effectively to do so. Whether it’s new initiatives, adopting technological improvements, shifting work methodologies from being compliance heavy to advisory based , or simply just wanting to stay ahead of the competition – these factors all drive ongoing changes to the way we work.
A process is a set of defined tasks required to complete a given business activity, including who is responsible for completing each step, when and how they do so, and how long it takes to complete.
If you think of the number of repeated tasks required throughout your day, refined processes can amount to huge benefits. Processes clearly define how things are done, then provide the focus for making them better. How they are done determines how successful the outcomes will be.
Before we consider the ways to optimise your website for local search, let's see what local search really is, and why it is important for your business: If you ever used the Google now feature on an Android phone, have you noticed how Google is able to return the results for places to eat around you, or popular shopping destinations in the vicinity? Similarly, have you ever wondered how Siri on the iPhone is able to tell you how many good Italian restaurants are in your neighbourhood? Another example is a set of listings you see on Google desktop search.
As a tech-enthusiast I’ve tried just about every web app, mobile app and cloud-service available. I’ve downloaded phone apps, and deleted them, signed up to this, downloaded that, and joined the next social platform, however, I’m pretty scrupulous. I’ll dig in and see what it’s going to do for me and if it isn’t going to change my life for the better overnight, I’ll delete and repeat.
A business that aims to scale successfully for growth needs to be able to meet the versatile demands of handling their inventory effectively. As a business expands the level of complexity and challenges for its most critical operations increase, too. Relying on outdated and ineffective systems to manage burgeoning inventory demands will not only stunt growth but could also potentially drive the business towards failure.
Did you know that Free Trade Agreements (FTA) can be used by businesses large and small?
As FTAs come into force, you may find new opportunities to expand your business overseas. Or, you may find that overseas investors are interested in partnering in your business operations.
Make sure you understand how FTAs work and what help is available to you!
Developing a brand for your business means giving it an ‘identity’ or personality.
Whether you’re running a cafe, a landscaping business or you’re a virtual assistant, repeat customers and positive word of mouth are important to your business’s success. Here are some great ways to make sure your customers remember your business and recommend you to their friends.
Unfortunately, payroll fraud is a reality for many businesses across Australia. The average payroll fraud amount has shot up thanks to some large instances, including the Clive Peeters case when a single employee stole 19 million and a Canberra Catholic Education case which saw a single employee rob the system of 1.2 million.
If you want to reduce greenhouse gas emissions in your business and help the environment, going carbon neutral in your business is a great way to do your part.
I’m excited to announce that Xero has brought two new financial institutions on board with direct bank feeds in Australia: Bendigo Bank and Rural Bank. Direct feeds are now available for all of their products.
Cash flow is a hot topic for any small business. We caught up with the people over at Fundbox, who know a thing or two about the importance of having cash on hand. Anna Eschenburg offered to give us the rundown on how to get better at lead conversion.
“Everything that can be invented has been invented,” said the Director of the US Patent Office in 1899. It was a breathtakingly naive thing to say even then. But many business owners today still make a similar mistake. They look at the market around them and assume it’s fixed. Having marked out their territory they believe nothing will change.
According to the Small Business Association, about half of all new small businesses survive five years. And only about 33 percent survive ten years or more. Having a solid plan in place to manage cash flow is essential to ensuring that your business can survive.
Business owners have so many distractions that it’s easy to… where was I? Oh yes, to lose focus. But there’s a way you can keep yourself on track.
No doubt you started your business for a good reason. It might have been to get rich, to escape the rat race or to challenge yourself. It might have been to change the world for the better. It might have simply been to generate a regular income while being your own boss instead of having other people tell you what to do.
Technology is accelerating at lightning speed but its impact on small business, one of the world’s largest drivers of revenue and a huge contributor to every nation’s GDP, is rarely discussed.
We understand that doing your tax return can be a stressful and at times bothersome experience. Yet being prepared with some key items of information can make your tax return experience much more convenient and hassle-free. Have a read through the list in the full article to see if it jogs your memory about work related expense claims or other tax deductible items that may have slipped your mind.
Professional practices are to be placed under greater ATO scrutiny. ATO guidelines for its professional practices risk classification matrix have been updated and expanded. Such updates focus specifically on how much of the profits arising from professional practices the ATO expects to end up in the tax returns of individuals who own or control the equity owners.
Staying safe online is vital to both your personal and financial wellbeing. As a Xero Certified Advisor, Ganrid knows the exceptional ease and efficiency that online accounting offers. Yet we also know the pitfalls. That is why we work together with Xero to help you stay savvy about online risks to your financial health.
Training can seem like a worthy investment indeed. After all, having a workforce that is continually developing their skills, knowledge and capabilities is a smart way to keep your business on top of its game. Yet as an employer you must not forget to consider the relationship between training courses and tax.
Perhaps selling your holiday home seems like a long-term initiative or simply a long shot possibility. In reality you should prepare for the possible sale of your holiday retreat from the time you purchase this personal getaway. The key to unlocking seamlessly calculated capital gains tax (CGT) lies in keeping full valid and accurate records from the get-go.
Last month we launched a refresher course on budgeting and forecasting. These are multi-faceted disciplines and company directors must skillfully poise cost-efficient operating outlay with continual business growth and health. Here budget and cashflow forecasts become crucial business disciplines. This month, we cover two aspects of company budget and cashflow management that are common to almost every business: debors and creditors:
A potential customer has landed on your website, and your home page has so far convinced them enough that they like the vibe of your company. But your site’s job is not done yet. Before they decide if you’re the right business for the job, your customer will click through to your service descriptions to make sure that what you offer fits with what they’re looking for.
Most of us today have very busy lives in our businesses.
So I like marketing tips that I can get quickly and put into action fast.
When I first started out as a copywriter working for myself, I felt a bit lost. There were so many different directions my career could go, and I wasn’t sure which one to take. I’d never worked for myself before. It was daunting, and I wasn’t sure where to begin to find answers.
To any inventory based business, the ability to control your inventory efficiently is crucial to operating profitably. The moment control is lost, at any stage in the flow of inventory, both productivity and profitability will nosedive.
Do you think your store could use more motivated, top performing employees? Do you feel as if your staff could do better at selling and serving customers? If you answered yes to any of the above questions, keep reading.
Today’s post tackles retail staff training and offers best practices on how you can facilitate effective learning to ensure that your staff performs at their best.
Breakthrough ideas are often not embraced by large companies – particularly if they are not core business. So stated Charles Hull the inventor of 3D printing in the inventor’s session at the recent IP Global Business Congress in San Francisco.
As a discipline, time management is all about looking at the way you spend your time, and seeing if you can shuffle tasks around or eliminate tasks altogether so that you might be able to spend your time however you like.
Creating a quote for services is generally reliant on an individual - often the business owner - whose experience in positioning and pitching their services or products has been refined over time. It requires carefully considering the level of services and resources needed for a job - while still ensuring a certain margin - then presenting that proposal in a way that convinces a potential client that they should click ‘accept’!
We’re pleased to announce the biggest release since the native version of our Xero Android app. Every pixel of the dated Android 4.x ‘Holo’ look is gone! Xero now follows Google’s ‘Material’ design guidelines. We’ve revisited every single screen with an eye on consistency and #beautiful design. We think you’ll find it a vast improvement.
Helping our customers get paid faster and automating administration are mantras at Xero. We’re always looking for ways to help simplify invoicing, make Xero more efficient, or reduce the effort required to get tasks done.
I often get asked how small businesses should approach technology. My advice is always the same. To safeguard your business and improve operating efficiency, stay up to date. Small businesses have always been nimble – it’s our greatest strength. Constantly evolving tech is letting us to be more nimble and competitive than ever.
One of the greatest advantages of small businesses is their agility.
The ability to make quick decisions is what makes us so competitive. We’re nimble. Whether it’s launching a new product, responding to customer requests or changing a business’s focus altogether.
Social media is changing, advancing and evolving, so it’s difficult for employers to know where they stand legally.
Having spent years as a fitness instructor and in financial services, there are many lessons I’ve learned from keeping in shape and living a healthy lifestyle that can be transferred to managing your finances.
The cost of travelling overseas can quickly add up so it pays to know some tips and tricks so you can avoid being ripped off on exchange rates and unnecessary fees as well as get a better deal on your flights.
As someone who constantly has the travel bug, I’m always on the lookout for ways to get more out of my money so that I can afford to squeeze in more trips each year. Here are things that I’ve discovered from my travels over the years.
The Fair Work Ombudsman has been unusually proactive in pursuing underpayment claims in the courts recently. This may have been prompted by several widely reported cases of large supermarket chains mistreating and underpaying their staff. Regardless, this impacts small to medium size employers who may have genuinely underpaid staff due to naivety or a human error and who are now prescribed to the same serious consequences.
It’s no secret that providing employee perks to your staff is a key way to keep motivation and happiness levels high, and to increase productivity across the business. However, for many small to medium size businesses, it can be difficult to compete on a level playing field with large companies. Big corporate players have access to the funds to spend on developing programs at a much higher scale than SMBs can afford.
David Koch is best known as ‘Kochie from Sunrise’, co-host of an Australian television breakfast program. But he also runs a small business, a boutique media production agency called Pinstripe Media. It’s a family business that’s been up and running for well over a decade. In fact, David and his family started the business around the same time he was hired to work on Sunrise.
You’re still likely to know someone who will tell you how much better things used to be before “technology”. This term covered anything from mobile phones to computers to fax machines to maybe even television sets. Whatever “it” was, it was to blame for making the modern world far too busy and far less human.
Invoicing clients should be fun - it’s the final step between your hard work and hard cash! But often it’s a stressful process filled with friction and sometimes fiction!
Giving more payment options to your consumers is a proven way to increase sales and grow your business. eWAY's flexible, award-winning solutions make it easy to customise the payment process to suit your industry and your business.
Float is an online cash management and forecasting tool that helps you manage your business and keep on top of your cash flow. By projecting your future cash in the bank it’s easier to make the right decisions for your business.
Do you receive income from a superannuation pension? If so, your eligibility for certain key social security benefits may be affected. Now, any superannuation pension income you draw will be included in determining whether you are entitled to receive:
Modern businesses operate in a dynamic yet high-pressure environment. Lean operating costs are essential not just for continued growth but also for business survival. Here budget and cashflow forecasts become crucial business disciplines. Over coming months we look at key items that company directors must consider in budgeting and forecasting. Here we begin with several factors that are common to almost all businesses:
Every day, many Australian business owners register new self managed superannuation funds (SMSF). SMSF is an option that enjoys increasing popularity thanks to the greater freedom and flexibility of investment that it allows. Yet counterbalancing this freedom is a rigorous regulatory framework – one that is set to become even stricter. From 1 July 2015, the ATO has new penalty powers regarding certain breaches of SMSF rules. If you are a current SMSF holder or are considering SMSF as a possible superannuation choice, it is important that you understand the new ATO penalty powers.
Superannuation is the roadmap to a secure retirement. In Australia almost all employees are entitled to employer superannuation contributions. But you can also make your own super contributions and thanks to recently increased superannuation contribution caps – you can put more money in super going forward.
Customer expectations have changed rapidly for retailers, and the pressure to provide great shopping and checkout experiences is more critical than ever. In the last 5 years, it’s become clearer that you’re not just competing with the shops in your community – you’re competing on a global level with every online business. There’s even a new app that will send competitors’ coupons to your customers when they walk into your store.
I’m a big fan of simple marketing strategies that are easy to use and produce a noticeable impact on your sales results when you use them consistently.
And that’s why I love thank you cards
Thank you cards are easy to use, very affordable and work like magic.
Discounting is one of the most popular (and arguably among the most effective) ways to drive sales.
Talk to any credit control expert and they’ll tell you the sooner you follow up an overdue invoice the better. You’ll not only get paid sooner, but you’ll also send a clear signal to your customer that you take your payment terms seriously.
Whether in a large corporation or a small retail store, implementing a new piece of software can be a daunting task. One of the largest mistakes an organization can make is overlooking the training investment required with new software.SoftwareInsider recently conducted a survey of potential software buyers and asked what the most important buying factor was when choosing a product. Here were the results:
Whether you’re on vacation, attending a conference, or simply working from home, being out of the office can feel stressful.
In the world of inventory management all mistakes are costly. Errors throughout a business’ supply chain almost always filter down to place unnecessary burden on the bottom line.
For any operations manager, it is extremely important to be aware of the common mistakes to look out for when overseeing inventory as well as to know how to prevent them from occurring in the first place.